Donation Refund Policy
Last Updated: [16th October 2025]
At Odane Cares Foundation, we deeply appreciate your generosity and support. Every donation helps us continue our mission to serve communities and create meaningful impact. Because donations are used immediately to fund ongoing programs, refunds are generally not possible once a contribution has been processed.
However, we understand that errors can happen. We handle refund requests with fairness and care.
1. Eligibility for Refunds
A refund may be considered if:
The donation was made in error (e.g., duplicate payment)
The donor’s account was charged incorrectly due to technical issues
The donation amount entered was unintended
Refund requests must be made within 7 business days of the transaction date.
2. How to Request a Refund
To request a refund, please contact us at:
Email: info@odanecaresfoundation.org
Include the following details:
Full name
Date and amount of donation
Payment method used
Reason for the refund request
We will review each case individually and respond within 10 business days.
3. Refund Processing
If approved, refunds will be made using the same payment method originally used for the transaction. Processing time may vary depending on your financial institution.
4. Unauthorized Transactions
If you believe your credit card or payment information has been used without authorization, please contact your bank or payment provider immediately. Then notify us at info@odanecaresfoundation.org so we can assist in the investigation.
5. Changes to This Policy
Odane Cares Foundation reserves the right to modify or update this policy at any time. Any revisions will be posted on this page with a new “Last Updated” date.
6. Contact Us
If you have any questions about this Donation Refund Policy or need assistance with a donation, contact:
Odane Cares Foundation
Email: info@odanecaresfoundation.org
Website: https://odanecaresfoundation.org/